Service Desk, Technical Support Associate, Senior Technical Support Associate

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Tech Mahindra Walk-In Drive 2026: Tech Mahindra walk-in drive 2026 for Service Desk & Technical Support roles, 4-6 Nov. Check eligibility, salary, venue, timings & documents to carry. Apply now.

About Company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across several technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

Job Title: Service Desk & Technical SupportJob search platform

Location: Hyderabad

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Job Description:

• Hiring for – Service Desk (Technical Support || International voice)
• Technical Support Associate
• Senior Technical Support Associate
• We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team.
• The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality.

Responsibilities:

• Technical Support (L1/L2)
• Respond to customer queries via calls/emails.
• Troubleshoot and resolve technical issues.
• Maintain proper documentation of incidents.
• Ensure customer satisfaction with prompt service.
• Service Desk Operations
• ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk)
• Active Directory (User Management, Password Reset, Account Unlock)
• Microsoft Office & O365 Support (Outlook, Excel, Teams)
• Windows OS (7/8/10) & Desktop Troubleshooting
• VPN / Citrix / Exchange Support
• Hardware & Network Troubleshooting (LAN, Printers, Devices)
• Remote Troubleshooting (Desktop, Laptop, Mobile, Printers)
• Antivirus, Patch Management, SCCM basics
• Voice (Excellent Communication Skills) Knowledge of ITIL Processes

Skills:

• Fresher and Experience both are eligible
• Freshers with only excellent communication skills and good technical knowledge are eligible
• Experience with min 6months in technical support and service desk into international voice will be preferrable
• Excellent communication skills in English.
• Willingness to work in rotational shifts.(Night shifts) 24/7
• work from office
• Work location – Hitech city or bahadurpally
• Immediate joiner
• Basic knowledge of Technical issues
• No Relocation

Perks/Benefits:

• Training and career growth opportunities
• Friendly work environment

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Qualification: Undergraduate / Graduate

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Work Experience: 0 – 4 Years

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Walk-In Date: 4th – 6th Nov 2026

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Time: 10.30 AM – 12.00 PM

Venue: Tech Mahindra Bahadurpally (View on map)

Contact: Aniketh

How to Apply for Tech Mahindra Walk-In Drive 2026?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Walk-In

For more info: Click Here