Process Associate

Discover morecustomerCustomerHelpdesk FacebookWhatsAppTwitterEmailShare

HCLTech Walk-In Drive 2026: HCLTech is conducting a walk-in drive for Process Associate roles in Hyderabad on 14 November 2026. Check eligibility, job responsibilities, venue details, documents to carry, and application information.Job search platform

About Company: HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centred around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totalled $12.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Discover moreUpgrade ITOutsource WorkWalk-in job directory

Job Title: Process AssociateJob search platform

Location: Hyderabad

Freshers Jobs by City Bangalore Jobs Chennai Jobs Delhi NCR Jobs Hyderabad Jobs Mumbai Jobs Pune Jobs

Job Description:

• HCL Invites fresher non-Tech graduates for one of our US projects based in Hyderabad Location.
• We are seeking a highly analytical and customer-focused Billing & Account Analyst to manage client billing inquiries, account-related tasks, and resolve policy violations within advertising accounts.

Responsibilities:

• Billing Analysis & Client Communication: Analyze billing data, providing clients with detailed breakdowns of revenue and invested costs. Clearly explain complex billing concepts in a customer-friendly manner through phone and e-mail.
• Policy Violation Management: Investigate policy violations in ads served, collaborate with internal teams to identify solutions, and communicate effectively with customers regarding corrective actions and remedies.
• Account Activation & Administrative Support: Handle account activation and perform other administrative tasks related to Ads accounts, ensuring smooth operational processes and timely completion of requests.
• Customer Support & Service Level Adherence: Prioritize and address client requests in a timely manner, ensuring adherence to SLAs while maintaining a positive customer experience. Available to work in a 24×7 environment to support client needs.

Skills:

• Strong analytical skills with the ability to interpret data and translate it into actionable insights.
• Excellent written and verbal communication skills, particularly in explaining technical concepts to customers. (85% calls, 15% e-mails)
• Flexibility: This role requires working in shifts, including nights and weekends, to support our clients around the clock
• Non-Tech freshers (BA BCom, BBA Graduates (Result awaited cases need not apply.

Join Our Telegram Group for Instant Job Notification

Qualification: Any Graduate

Discover morejobsSalary comparison toolJob application tracking

Work Experience: Freshers

Interview Questions Core Java Interview Questions Hibernate Interview Questions Java Servlets Interview Questions JDBC Interview Questions Python Interview Questions Spring Interview Questions SQL Interview Questions Top 30 HR Interview Questions with Answers For Freshers

Walk-In Date: 14th Nov 2026

Time: 11.00 AM – 3.00 PM

Discover moreRecruitmentFind RecruitersCity-specific job alerts

Venue: HCLTech, 5th Floor, Hetero Wing, Commerzone(KRC), Raidurg, Serilingampally Mandal, Ranga Reddy District, Hyderabad

Contact: Atluri Kiran Kumar

How to Apply for HCLTech Walk-In Drive 2026?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Walk-In

For more info: Click Here