HR Manager

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Department: Human Resources (HR)

Reports To: General Manager / Managing Director

Supervises: HR Officer / Admin / Recruiter and relevant employees

Position Purpose

• The HR Manager is responsible for managing and developing the company’s human resources to ensure that:
• The company has sufficient and suitable employees according to business requirements.
• Employees have the required skills, competencies, and appropriate behavior.
• Recruitment is conducted effectively and efficiently.
• Salaries and employee benefits are properly managed.
• Attendance, working hours, and leave are properly controlled.
• Employee training and performance evaluations are properly conducted.
• The company complies with applicable labor laws and internal policies.

Duties & Responsibilities

• Recruitment
• Prepare the Manpower Plan according to company requirements.
• Receive and review CVs and applications.
• Source candidates through job websites, Facebook, LinkedIn, and other recruitment channels.
• Arrange and coordinate interviews.
• Prepare appropriate interview questions.
• Evaluate candidates and provide recommendations to Management.
• Conduct reference checks when necessary.
• Prepare Offer Letters and Employment Contracts.
• Organize and manage the onboarding process for new employees.
• Employee Management
• Maintain and manage employee personal files.
• Maintain accurate employee information and records.
• Monitor employee attendance and absences.
• Manage employee leave and leave records.
• Monitor lateness and early departures.
• Handle employee issues and workplace conflicts.
• Ensure compliance with Company Rules & Regulations.
• Provide guidance and support to Managers and Supervisors on employee management.
• Payroll
• Prepare and review monthly payroll.
• Calculate employee salaries.
• Calculate overtime payments.
• Calculate allowances.
• Calculate bonuses and incentives.
• Manage salary deductions in accordance with company policies.
• Verify attendance records before payroll closing.
• Prepare payroll reports for Management.
• Maintain strict confidentiality of salary and payroll information.
• Attendance & Leave Management
• Manage the company’s attendance system.
• Review employee clock-in and clock-out records.
• Monitor late arrivals and early departures.
• Manage Annual Leave.
• Manage Sick Leave.
• Manage Special Leave.
• Manage Unpaid Leave.
• Prepare monthly attendance reports.
• Performance Management
• Develop and establish KPIs for employees.
• Organize and manage performance evaluations.
• Monitor employee performance and work results.
• Work closely with Department Managers to evaluate employee performance.
• Identify employees who require performance improvement.
• Develop and implement Performance Improvement Plans (PIP).
• Provide recommendations for Promotion, Salary Adjustment, and Bonus.
• Training & Development
• Identify and assess employee training needs.
• Develop an annual Training Plan.
• Organize orientation programs for new employees.
• Organize technical and soft-skills training.
• Evaluate training effectiveness and results.
• Develop Employee Development Plans.
• Company Policies
• The HR Manager is responsible for developing, implementing, reviewing, and updating:
• Employee Handbook
• HR Policy
• Attendance Policy
• Leave Policy
• Recruitment Policy
• Salary & Benefits Policy
• Disciplinary Policy
• Performance Evaluation Policy
• Code of Conduct
• Workplace Rules
• Labor Law & Compliance
• Ensure that the company complies with applicable labor laws and regulations.
• Ensure that employment-related documents are properly prepared and maintained.
• Manage Employment Contracts.
• Monitor changes in labor laws and regulations.
• Coordinate with relevant departments during inspections or compliance reviews.
• Ensure that employee records and documents are securely maintained and kept confidential.
• Employee Relations
• Listen to and address employee concerns and issues.
• Resolve workplace conflicts.
• Implement Disciplinary Actions when employees violate company rules or regulations.
• Provide advice and guidance to Managers and Supervisors.
• Promote a positive and healthy working environment.
• Promote Employee Engagement and employee satisfaction.
• Resignation / Termination
• Receive and process Resignation Letters.
• Conduct Exit Interviews.
• Review employee leave and attendance records.
• Calculate Final Salary and other applicable payments.
• Prepare employee clearance procedures.
• Return and/or collect company property.
• Update employee records.
• Arrange replacement recruitment when necessary.
• HR Reports
• The HR Manager should prepare and maintain reports including:
• Monthly Headcount Report
• Attendance Report
• Overtime Report
• Leave Report
• Recruitment Report
• Employee Turnover Report
• Payroll Summary
• Training Report
• Performance Evaluation Report
• Resignation / Termination Report
• Employee Cost Report
• HR Monthly Report

Benefits

• Allowance – Mobile/Internet
• Facilities – Safe & Clean Working Conditions
• Paid Leave – Annual
• Allowance – Meals
• Company Uniforms or Clothing Support
• Paid Leave – Illness
• Training – Health & Safety
• Training – In-House Programs

Languages

• English - Good is required

Qualifications

• Master's Degree is preferred
• Bachelor's Degree in Human Resources, Business Administration, Management, or a related field

Work History

• HR experience for 5 years as a minimum

General & Technical Skills

• Previous experience in a Supervisory or Management position is preferred.
• Payroll Management
• Performance Management
• Training & Development
• Knowledge of Labor Laws
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• HRIS / HR Software

Soft Skills

• Leadership
• Communication
• Problem Solving
• Negotiation
• Conflict Resolution
• Recruitment