CRM & Sales Manager
ទម្រង់៖Onsite
ប្រភេទការងារ៖Full-time
កម្រិត៖Mid
ភាសា៖English · Khmer · Chinese
ទីតាំង៖
ប្រាក់ខែ៖ 1,000$–1,500$
🔗 ការងារពីប្រព័ន្ធ ATS
ព័ត៌មានលម្អិតការងារ
Workplace Circumstances
- Environment: Office
- Languages: English, Khmer
- Location: Siemreap Province
Duties & Responsibilities
- Develop and implement effective sales strategies to achieve business objectives and revenue targets.
- Build and maintain strong relationships with existing and potential customers.
- Identify new business opportunities and develop strategies to expand the customer base.
- Manage and monitor sales activities to ensure targets and key performance indicators (KPIs) are achieved.
- Oversee customer inquiries, feedback, and complaints to ensure a high level of customer satisfaction.
- Develop and implement customer retention strategies to strengthen long-term customer relationships.
- Lead, supervise, and motivate the sales team to achieve individual and departmental targets.
- Monitor sales performance, analyze market trends, and prepare regular reports for management.
- Coordinate with relevant departments to improve sales operations and enhance the overall customer experience.
- Perform other related duties as assigned.
Benefits
- National Social Security Fund (NSSF) coverage.
- Seniority payments and leave entitlements in accordance with Cambodian Labour Law.
- Competitive salary based on qualifications and experience.
- Additional benefits in accordance with company policies.
Languages
- Khmer - Good
- English - Good
- Chinese - Simplified - Good is preferred
Qualifications
- Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
Work History
- Experience in sales, customer relationship management (CRM), business development, or a related field for 3 years as a minimum
- At least in Supervisory or management experience for 1 year is preferred
General & Technical Skills
- Good understanding of CRM systems, sales strategies, and customer relationship management.
- Ability to analyze sales performance, customer data, and market trends.
- Good command of English and Khmer. Chinese language proficiency is an advantage.
Soft Skills
- Strong leadership, communication, negotiation, and interpersonal skills.
- Strong planning, problem-solving, and decision-making skills.
- Strong leadership, strategic thinking, results-oriented mindset, proactive attitude, and ability to work under pressure.