Sales Support Executive

Job Description

1. Sales Support and Coordination

• Assist the sales team in managing inquiries, bookings, and property reservations for both residential and commercial projects.
• Coordinate property viewings, site visits, and meetings with potential buyers and tenants.
• Ensure timely preparation and distribution of sales agreements, booking forms, and other documentation.

1. Documentation and Compliance

• Prepare and manage contracts of sale, tenancy agreements, and other related documents.
• Maintain accurate and up-to-date records of all sales transactions, client details, and payment schedules.
• Ensure all documentation complies with local property laws and regulations.

1. Customer Relationship Management

• Act as the primary point of contact for client queries and follow-ups.
• Provide clients with updates on project progress, available units, and pricing changes.
• Address client concerns or escalate them to the relevant team members for resolution.

1. Reporting and Inventory Management

• Monitor and update the inventory of residential and commercial units, including availability and pricing.
• Prepare daily, weekly, and monthly sales performance reports for management.
• Track KPIs, including bookings, conversions, and payment collections.

1. Payment and Finance Coordination

• Handle deposit collections and ensure timely follow-up on installment payments.
• Collaborate with finance teams to verify payment receipts and loan documentation.
• Assist clients with bank loan applications or liaise with financial institutions if required.

1. Marketing and Event Support

• Support the marketing team in coordinating promotional events, such as property launches or open houses.
• Distribute marketing materials (e.g., brochures, price lists) and ensure accurate information is shared with clients.
• Gather feedback from clients to support marketing and sales strategy improvements.

1. General Administrative Duties

• Maintain organized filing systems for contracts, client correspondence, and sales reports.
• Schedule and prepare for team meetings, ensuring all necessary documents are ready.
• Provide ad-hoc administrative support as needed by the Sales Manager or team.

• Digital space: HTML, web banner ads, website, social media creative materials Print media
• Perform other jobs assigned by Leader/Asst. Marketing Manager/Campus Director

Job Requirements

• Bachelor degree of business administration or other related filed
• At least 1 years working experiences for the related field
• Accounting and calculation
• Advance using excel, word, power point
• Very good speaking and writing in English