Digital Business Specialist

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Location։ Head Office

Duties & Responsibilities

• Collect and analyze business requirements to enhance digital products and translate them into technical specifications and system features
• Develop and implement digital product policies and procedures to ensure consistent delivery and client satisfaction
• Conduct testing, troubleshooting, and performance monitoring of digital products to ensure reliability and usability
• Involve in the integration between digital platforms and core banking system, and third-party services
• Facilitate the cooperation between the institution and service provider companies
• Collaborate with IT Department and external vendors to ensure timely and quality delivery of digital initiatives
• Design, develop, and maintain business intelligence dashboards and reporting platforms, ensuring data accuracy, consistency, and accessibility for management decision-makings
• Work with relevant departments to identify reporting needs and automate performance data collection and visualization
• Provide technical assistance and training to relevant teams on digital tools and reporting systems
• Contribute to project documentation, prototype, user manuals, and business requirement development for digital initiatives
• Participate in planning and implementing new digital strategies under the Business Development Department.

Languages

• Khmer - Good
• English - Good

Qualifications

• Bachelor's Degree in Computer Science, Management Information Systems, Finance and Banking or related field

Work History

• Mobile or web application development for 1 year as a minimum

General & Technical Skills

• Knowledge of PHP and SQL database for web application development
• Proficient in written and spoken Khmer and English