Enterprise Solution Architecture Specialist

Job Purpose

Develop end-to-end technology solution architectures that enable Smart Axiata's digital products, telecommunications and ICT services, and enterprise transformation initiatives. The role involves analyzing and partnering with internal and external stakeholders to map business requirements into robust, scalable, and cost-effective architectures that align with the company's enterprise architecture standards, policies, business goals, and broader enterprise vision. 

Job Responsibilities

• Work alongside senior architects in designing end-to-end and standard solution architectures for telecommunications and ICT, digital, and enterprise initiatives. 
• Within the agreed standard architecture, design technology solutions that help the business meet its objectives by coordinating with internal and external stakeholders to produce requirements and design documents that accurately reflect business needs. 
• Produce and maintain solution design documents, high-level and low-level architecture diagrams, integration flows, and technical specifications. 
• Evaluate technology options, perform feasibility studies, support proof-of-concept (PoC), and recommend suitable platforms, tools, and design patterns. 
• Ensure proposed solutions align with enterprise architecture principles, compliance and cybersecurity policies, and data governance standards. 
• Collaborate with internal developers, vendors, and external partners throughout the system or product developments to safeguard architectural integrity. This includes participating in design reviews, implementation planning, refinement sessions, and other cross-functional working sessions. 
• Stay up-to-date on emerging technologies and solution design to drive innovation relevant to 5G, Cloud Native, Data, AI, ICT, and other digital services. 

Job Requirements

• Bachelor's degree in information technology, Computer Science, Software Engineering, or Telecommunication.
• Minimum of 3 years of working experience in software development, systems engineering, integration, solution design, or in a similar technical role. 
• Exposure to one or more full software development or system integration project lifecycles (requirements → design → build → deployment → support). 
• Prior experience in telecommunications, banking / fintech, or large enterprise IT environments is preferred but not mandatory. 
• Outstanding fresh graduates with strong internships, capstone projects, hackathon achievements, or technical certifications may also be considered. 
• Industry certifications are considered an advantage — for example: TOGAF Foundation, AWS / Azure / Google Cloud Associate-level, ITIL Foundation, TM Forum Open Digital Architecture (ODA) Fundamentals (or higher), or equivalent. 
• Strong academic record or demonstrable project portfolio in system design, or software development. 
• Strong grasp of solution architecture principles and design patterns. 
• Understanding enterprise architecture frameworks such as TOGAF, and TM Forum ODA is a plus. 
• Working knowledge of system integration: REST / GraphQL APIs, API Gateway, microservices, and event-driven architecture. 
• Familiarity with at least one cloud platform (AWS, Azure, Google Cloud, or private cloud) and containerization technologies such as Docker and Kubernetes. 
• Basic understanding of database concepts like SQL vs NoSQL, OLAP vs OLTP, CAP Theorem, Event-Sourcing, Dual-Write Problem, data modelling, and ETL / data pipeline. 
• Hands-on familiarity with at least one programming language (e.g., Java, Python, Go, or C#). 
• Awareness of DevOps practices, CI/CD pipelines, as-code (e.g., infrastructure-as-code, docs-as-code), and version control (Git). 
• Understanding of cybersecurity fundamentals, identity & access management, and data-privacy considerations. 
• Understanding telecommunications domain components such as OSS/BSS, 5G core, charging, billing, CRM, or digital channels is a plus. 
• Knowledge and ability to impart or exchange information by verbal, written, or other means. 
• Strong analytical, structured-thinking, and problem-solving skills including the knowledge and ability to identify the root cause, establish cause-and-effect linkages, and propose solutions. 
• Ability to translate technical concepts into non-technical language that stakeholders can understand. 
• Ability to work effectively in cross-functional and multi-cultural teams. 
• Eagerness to learn new technologies, continuous improvement, and adapt quickly to changing priorities.  
• Strong sense of ownership, accountability, and attention to detail with the ability to manage competing priorities under tight deadlines.