Customer Support Executive

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HCLTech Walk-In Drive 2026: Attend the HCLTech walk-in drive for Customer Support Executive on 4 Nov 2026, Noida. Freshers eligible; check venue, timings, eligibility and documents.Upgrade IT

About Company: HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centred around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totalled $12.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.

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Job Title: Customer Support ExecutiveJob search platform

Location: Noida

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Job Description:

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• Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines.
• Individuals with experience in handling Inbound calls from US/UK customers.

Responsibilities:

• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Break schedule adherence.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Updating various logs like escalation log, complaint tracker etc.
• Ensuring data security – proprietary data of customers
• Two Way Cabs Available

Requirements:

• Any Grad/UG can apply (No Regular Students / No law graduates)
• B.tech, MTech, BCA and MCA is not eligible.

Skills:

• Excellent communication skills – both verbal and written – with a professional telephone etiquette
• Helpful, empathetic, and enthusiastic about customer service
• Freshers in US/UK Inbound calling preferably in Banking domain

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Qualification: Undergraduate / Graduate

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Work Experience: Freshers

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Walk-In Date: 4th Nov 2026

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Time: 11.00 AM – 2.00 PM

Venue: HCL Technologies: – A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301 Nearest Metro Station Sector 59.

How to Apply for HCLTech Walk-In Drive 2026?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Walk-In

For more info: Click Here