After Sales Service Manager

Job Description

• Manage and supervise after-sales service operations.

• Lead the service team to achieve customer satisfaction and service targets.

• Oversee vehicle maintenance, repair, warranty, and customer complaints.

• Monitor service quality, productivity, and workshop performance.

• Maintain strong relationships with customers and ensure timely issue resolution.

• Prepare service reports and coordinate with Sales, Parts, and other departments.

Requirements

• Bachelor’s degree or equivalent qualification.

• Minimum 3 years of experience in Automotive After Sales Service.

• Good understanding of Workshop and Parts Operations with the ability to manage the Service Team.

• Ability to resolve service-related issues promptly and effectively.

• Working Hours - 9:00 AM to 5:30 PM

  Off Day - One Day Per Week

  Uniform + Other Allowances