Insight Management Specialist

Job Purpose

Support business intelligence, dashboard maintenance, campaign performance tracking, and ad-hoc analysis across Consumer Marketing to enable timely, accurate insights delivery.

Job Responsibilities

• Maintain business health dashboards (weekly/monthly updates, data accuracy checks) 
• Track and report campaign performance for all CVM campaigns (working with Campaign Operations team on data collection) 
• Support deep-dive analysis (data pulls, segmentation cuts, trend analysis) 
• Coordinate with Central Analytics team on data requests and deliverable follow-up 
• Assist with business case tracking and performance variance reporting 
• Support monthly business review pack preparation 
• Conduct ad-hoc analysis as required by Senior Specialist or department heads 

Job Requirements

Education & Qualification 

• Bachelor's degree in Analytics, Statistics, Business, Economics, or related field 

Working Experience 

• 2+ years in business analysis/data analysis/reporting 
• Experience with campaign measurement preferred 
• Telco or consumer subscription business advantageous 

Specific Skills 

• Data analysis (Excel advanced, SQL basic/intermediate) 
• Data visualization (Power BI/Tableau or willingness to learn) 
• Reporting and presentation 
• Attention to detail and accuracy Ability to work with multiple stakeholders