Sales & Marketing Officer

Workplace Circumstances

• Environment: Educational (schools / universities etc.)
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

The position is for Local

Duties & Responsibilities

• Implement sales and marketing activities in line with the department's plans and objectives.
• Promote the school's programs, services, events, and other offerings to prospective families and customers.
• Identify and develop new sales opportunities and potential customers.
• Respond to inquiries from prospective parents/customers through phone calls, emails, social media, and other communication channels.
• Follow up with leads and prospective customers in a timely and professional manner.
• Arrange and conduct school tours, meetings, presentations, and other activities for prospective parents.
• Maintain accurate records of leads, follow-ups, customer information, and sales activities.
• Support the preparation of marketing campaigns, promotional materials, social media content, and events.
• Coordinate with the Admissions, Academic, Operations, and other departments to ensure smooth communication with prospective and existing customers.
• Assist in organizing open houses, education fairs, promotional events, and other marketing activities.
• Build and maintain positive relationships with parents, customers, partners, and external organizations.
• Prepare regular sales and marketing reports for management.
• Follow up with existing customers to support customer satisfaction, retention, and referrals.
• Meet assigned student enrollment targets within the agreed timeline.

Qualifications

• Bachelor's Degree in marketing, Business Administration, or a related field

General & Technical Skills

• Proven experience in sales and marketing, preferably in a similar role.
• Strong communication and interpersonal skills.
• Ability to analyze data and market trends.
• Proficiency in digital marketing techniques and platforms.

Soft Skills

• Team player with the ability to work independently.