Operation Support Officer

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Location: Head Office

Duties & Responsibilities

• Support User Acceptance Testing (UAT) activities for Operations and Finance systems.
• Prepare test cases and test data based on business requirements.
• Execute UAT testing and document test results, defects, and improvement recommendations.
• Work with Operations, Finance, IT teams, and vendors to resolve identified issues.
• Validate system calculations, accounting entries, reports, and workflows against business requirements.
• Support system implementation, migration, enhancement, and process improvement projects.
• Monitor and follow up on outstanding issues until resolution and user sign-off.
• Assist in preparing operational and management reports.
• Maintain documentation including business requirements, testing results, SOPs, and user manuals. Provide operational and administrative support to the department as assigned.
• Perform other duties assigned by the Line Manager.

Qualifications

• Bachelor's Degree in finance, Accounting, Business Administration, Information Systems, or related fields

General & Technical Skills

• 0–2 years of relevant experience; fresh graduates with strong analytical skills are encouraged to apply
• Basic understanding of finance, accounting, and business operations