IT Assistant

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Base in: Phnom Penh and province

Contract duration: 12 Months (Possible Renewal)

Duties & Responsibilities

• IT Management Support
• Assist in drafting and updating IT Policies and the IT Manual as directed by the IT Officer.
• Maintain IT documentation and records.
• Server Management Support
• Assist in updating user accounts and permissions as authorised by the IT Officer.
• Perform daily and weekly backups of CDPO documents as scheduled, and report results to the IT Officer.
• Update anti-virus protection on client computers.
• Assist in weekly server checkups and report findings.
• Cloud and Google Drive Support
• Assist in installing cloud/Google Drive on client computers.
• Maintain and organise data on cloud and drive as instructed.
• Assist in connecting cloud/drive to clients.
• Client Computer Management
• Register all client computers and maintain the inventory list.
• Provide first-line technical support to client computer users.
• Perform routine client computer maintenance, including daily, weekly, and monthly Windows updates.
• Installation and Setup
• Install Microsoft Windows on client computers.
• Install Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat.
• Install anti-virus software on client computers.
• Install and set up printers on the server and connect to clients.
• Install other software as requested by clients and approved by the IT Officer.
• Website Maintenance Support
• Assist in updating information on CDPO 's website as directed.
• Assist in monthly backup of website data.
• Mail Server Support
• Assist in setting up email accounts for clients.
• Assist in monthly backup of client email into the server.
• Fixed Asset Management
• Update new fixed assets into the Asset Register on a quarterly basis.
• Update fixed asset disposal and transfer records.
• Assist in organising fixed asset inspections across departments.
• Stock Management
• Update stock cards and Stock Journal on a monthly basis.
• Update stock requests into the Stock Request Journal on a monthly basis.
• Update stock cards and stock requests into the Stock Control Report on a monthly basis.
• Participate in quarterly physical verification of stock.
• Reporting Support
• Prepare IT monthly report for IT Officer.
• Prepare routine backup, maintenance, and stock records for review by the IT Officer.
• Prepare Performance Review for IT Officer.

Languages

• English - Good

Qualifications

• Bachelor's Degree in ICT

Work History

• IT works for 1 year as a minimum

General & Technical Skills

• Experience in networking solution,
• Experience in deployment of disaster recovery,
• Skill in photography,
• Skill in mass media,
• Computer skill: Programming language, Design software, office application,

Soft Skills

• Honestly and good communication skills.
• Commitment to learn on disability rights and issues in Cambodia,
• Quick learning and self confidence